If you believe that the part we supplied is faulty please complete the form below.*If the catalytic converter is rattling or if your car has failed the MOT emissions test we will require an engine emissions report so that we can analyse the cause of the problem.
*If you suspect you have a fault with a diesel particulate filter we will require a copy of the invoice from the garage that installed the part and also copies of invoices for any additional parts replaced at the same time.
If you are unable to supply an emissions report or an invoice from the installing garage the part will need to be removed and returned to the manufacturer. You will be responsible for the return postage costs. We suggest that you use a traceable carrier to ensure proof of delivery. We will not accept any responsibility for items lost or damaged during return transit. On arrival at the manufacturer the catalytic converter/diesel particulate filter will be thoroughly inspected to establish if a warranty claim is justified. The faulty part must be returned for all warranty claims.